WSQ Advanced Design Thinking
Certification Course
- 70% Funding for SG/PR! Use Skillsfuture!
Feeling STUCK in your career and NOT PROGRESSING with your promotion?
Faced with COMPLEX PROBLEMS everyday and not knowing HOW TO SOLVE?
Companies are spending THOUSANDS on "Design Thinkers" and you want to ELEVATE YOUR VALUE to be a PROBLEM-SOLVER?
THIS IS IT! You need a CERTIFICATION to PROGRESS!
Problems right now are VUCA and has to be solved by Design Thinking:
🛠️ Volatility (V) require an adaptable mindset to align rapidly changing demands.
🛠️ Uncertainty (U) require a spirit of learning and experimentation.
🛠️Complexity (C) require a critical thinker that focus on the root of the problem.
🛠️ Ambiguity (A) require empathy and deep insight of the situation and context.
And that’s not all..
👉🏻 Do you think your CUSTOMERS are NOT HEARD ENOUGH and you HOPED you can do something for them?
👉🏻 Do you feel some of your projects are just PLAIN POINTLESS and WISHED that you are targeting the RIGHT PROBLEM?
👉🏻 Do you feel you could get your team to be MORE CREATIVE and THINK OUT OF THE BOX?
👉🏻 Do you ROLL OUT some projects which you have ABSOLUTELY NO IDEA whether it will CRASH and BURN?
THIS IS IT! You BADLY NEED this WSQ ADVANCED DESIGN THINKING in Singapore to GET PAID and PROMOTED to problem-solve and deliver good CUSTOMER EXPERIENCE, INNOVATION and PRODUCTIVITY in every company.
Skills you will learn (according to Forbes) in Digital Transformation from this course:
⚒️ Complex Problem Solving (Design Thinking)
💡 Critical Thinking and Analysis
💭 Creativity and Ideation (Think Outside the Box)
👫 Collaboration and Leadership
One of the most comprehensive and professional 3-day WSQ Advanced Design Thinking in Singapore. It will empower you with effective framework and mindsets of a problem-solver, project manager and innovator in order to solve real-world problems.
EXCLUSIVE Design Thinker Starter Toolkit - Get You STARTED FOR THIS COURSE!
In order to start anything, the tools you use will be very important. We want to equip you with some of the most important tools to think like a designer in the business world.
Tools list as follows:
• Complete Design Thinking Guide for Successful Professionals - 222-Page Learning Guide - written by Daniel Ling
• 280+ Slides on Design Thinking
• 15 Exclusive DT Templates
• Sketchbook + Post-its
• Prototyping Materials and Tools
• Sketch Markers and Flipcharts
• Mystery Gift
3 Days Classroom Training- WSQ Advanced Design Thinking (TGS-2023038102)
Day 1
Morning -
Introduction to Design Thinking and Action Plan
In this session, you will:
What is Design Thinking?
Understand what is Design Thinking, why do we need, what makes Design Thinking so unique and what examples of problems that we can apply for Design Thinking.
7 Types of Design Thinker / Design Thinking Checklist
Assess yourself whether you have the current traits of a Design Thinker and discover as a group whether you can complement different types of Design Thinkers.
Speed Design Thinking
Identify the framework of the Design Thinking Action Plan and its characteristics with speed within 1.5 hours.
Afternoon -
Empathize Phase
In this session, you will:
Empathize Phase
Understand customers / users through interviews and create meaningful profiles with templates such as Personas and Empathy Map. You will discover insights just by stepping into the shoes of the customer and their life stories.
• How to Build Rapport
• How to Create Discussion Guide and Interview Others
• Compile Insights in Empathy Map
• What's a Persona and How to Understand JTBD (Job-to-be-done)
• How to Convey Empathy by Storytelling
Day 2
Morning -
Define Phase
In this session, you will:
Define Phase
Define clear project and business objectives using insights gathered from the customers using key business deliverables such as the Design Brief and User Requirements. Creating a clear problem statement will be key to develop good and meaningful solutions to the customers
• Write the Design Brief and Problem Statement
• 5 Types of Questions
• How to React to Your Boss and Propose a DT Action Plan
• Power of Customer Journey Mapping and Fieldwork
• Standup Huddles
Afternoon -
Ideate Phase
Ideate (Divergence)
The purpose of ideation is to create choices. The divergent and explorative thinking cap has to be on in order to create as many solutions to a problem as possible- it could be either initial exploration or pushing boundaries.
• Brainwriting
• Creative Exercises- Association, Abstraction and Collaboration
Ideate (Convergence)
You may have a lot of ideas on your plate. The key to moving forward with good and informed solutions is to know how to converge. Remember, the key objective of ideation is that ONE good idea or solution.
• Affinity Map
• Prioritization Map
• Idea Evaluation
Day 3
Morning -
Prototype and Test Phase
Prototype Phase
A prototype is an early-stage model or visual of a product/service built to be tested or as a thing to be learned from or refined. This is the most fun part and you can use absolutely anything to build it.
• Prototype your Design Solution
• Physical Prototypes / Wireframes
• Storyboarding / Roleplays
Test Phase
A test is an assessment to establish the validity, reliability and quality of design of a product or service. You can conduct tests in any form of formality as long as you are able to achieve your end objective.
• Assumptions and Questions
• How to Conduct a User Test
• What is the Outcome of User Tests?
Afternoon -
Innovation Techniques
Commit to Ideate
You need to cultivate the heart to explore. In every innovation project, a design thinker will need to commit to explore and think out of the box, look for solutions that are usually not thought of before.
• What is Innovation and Design Thinking?
• Drawing Activities
• Value Proposition Canvas
• Creative Matrix
• What If?
Suitable Roles Which Require Design Thinking Skills And Mindsets
This Advanced Design Thinking Certification Masterclass is EXTREMELY useful for:
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Successful professionals who are managers, executives and stakeholders involved in innovation, change management, problem-solving and digital transformation in any corporate industry
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Entrepreneurs and startup owners interested in good customer experience and innovation ideas for business
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Mid-career professionals who want to pivot career to provide consultation / problem-solve in any industry
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Freelancers or design students who are starting out in business-related industry
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Corporate trainers interested in Design Thinking, innovation and creativity
Take a look at some comments from people of different levels and industry.
Finance and Banking Industry
“Thanks Daniel for facilitation the workshop for us. It was very useful. With the concepts, the team can take it forward with the processes."
- Audrey, Finance Manager, Insurance Company
Government and Public Sector
“Design Thinking Certification Course will help you develop an action plan and mindsets to solve problems using the design thinking method.”
- Wee Seng, Entry-Level Professional, Government (RSAF)
Entrepreneurship and Startup Industry
“Thanks Daniel. My trip to Singapore from India is fruitful and I am able to take back the Design Thinking methodology to coach CEOs and Leaders back in my consultancy.”
- Mahalingam, Executive Coach to CEOs, Consultancy in India
Don't Hear It From Me- Hear it From Fellow Ex-Participants!
Where are we at? - Potential Training Venue
Venue 1
Lifelong Learning Academy
10 Arumugam Rd
#05-02, LTC Building A
Singapore 409957
(near MacPherson MRT)
Venue 2
SSA Academy @ Lifelong Learning Institute
11 Eunos Rd 8, #06-01
Lifelong Learning Institute
Singapore 408601
(near Paya Lebar MRT)
Upcoming Course Dates
WSQ Advanced Design Thinking Certification Course (3 days)
25 - 27 March 2024 (Completed)
27 - 29 May 2024 (Completed)
24 - 26 June 2024 (Completed)
29 - 31 July 2024 (Completed)
26 - 28 Aug 2024 (Completed)
23 - 25 Sept 2024 (Completed)
28 - 30 Oct 2024 (Filling Fast!)
9 - 11 Dec 2024 (Open for Registration)
24 - 26 Feb 2025 (Open for Registration)
24 - 26 March 2025 (Open for Registration)
Design Thinking Training and Certification Fees
Let's get this straight... you are getting an incredible value of money- just take a look at the OBSCENE amount of money you will pay for the same Design Thinking Action Plan!
Stanford Business Design Thinking Bootcamp (4 days) - US$12,600 + SGD $3,700 (Air Tickets) + Accommodation!!
Typical Singapore Design Thinking Program (3 days)
SGD$2,600 + No Certification
WSQ Advanced Design Thinking Certification (3 days)
SGD$288*only (Funded by WSQ for SG/PR)
Usual Price: $1380
* Applicable for Public Signup
You can sign up online via Eventbrite, and you can pay either with Paypal or with any VISA / Mastercard Credit Card.
An acknowledgement receipt and invoice will be sent to you via email for claims if required.
Emerge Creatives will get in touch with you via email regarding information prior to start of the design thinking workshop.
Mon, Dec 09SingaporeDec 09, 2024, 9:00 AM GMT+8 – Dec 11, 2024, 5:00 PM GMT+8Singapore, 10 Arumugam Rd, Singapore 409957
Mon, Feb 24SingaporeFeb 24, 2025, 9:00 AM GMT+8 – Feb 26, 2025, 5:00 PM GMT+8Singapore, 10 Arumugam Rd, Singapore 409957
Mon, Mar 24SingaporeMar 24, 2025, 9:00 AM GMT+8 – Mar 26, 2025, 5:00 PM GMT+8Singapore, 10 Arumugam Rd, Singapore 409957
In case you still need to consider.. here's what we offer for an incredible Masterclass offer of SGD $288 only !
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3 Days Design Thinking Masterclass with Daniel Ling who charges at $1,200 / hr in his corporate Design Thinking!
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#1 222-Page Design Thinking Guidebook sold worldwide in Amazon
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2-Day 200+ Masterclass PPT Slides + 15+ Templates in PDF
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20+ Flipchart Activities and Group Project Work Compilation
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Goodie Bag with Designer Starter Toolkit to get you started
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Complete Assessment Coaching in Advanced Design Thinking
(After Course)
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Direct Networks with Daniel Ling and team for Future and Career Advisory in Advanced Design Thinking
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Official WSQ Certification for your CV
Group and Companies Signup - Up to 20% Discount!
Signing up as a company of employees?
We offer $288/pax nett fee for every corporate signup of SG/PR employees as well as if there are foreigners- discounts of up to 20% for groups (at least 3-4 signups).
To enjoy early-bird or group discounts and also to confirm registration- payment has to be made in advanced upon order and not to be paid after the course.
If you are interested to have your own corporate run:
We offer condensed 1-day / 2-day Advanced Design Thinking Certification Course (Corporate) for companies dedicated to training their staff. Half-day Design Thinking awareness workshops can also be discussed.
Further group discounts will be implemented with bigger class size.
For further enquiries or questions, email us at emerge.creatives@gmail.com or contact us at 91274957.
SINGAPOREAN / PR Individual Signup - Installment and SkillsFuture Supported!
Are you a Singaporean or PR?
The course is WSQ SkillsFuture supported. This means that you will only have to pay $0 UPFRONT by using SkillsFuture Credits for this exclusive certification that is meant to enhance good customer experience, innovation and productivity. The rest will be ENTIRELY SUBSIDIZED by our organisation.
Simply email us at emerge.creatives@gmail.com or contact us at 91274957- we will register you and get the claims done for you.
Or lastly you can also pay via installments!
Cancellation Policy
We understand that the unexpected does happen sometimes. If you need to cancel your course then we will issue a full refund if you request a cancellation more than 4 weeks in advance of the start of your course(s). We provide a 50% refund for cancellations between 4 and 2 weeks before the start date of a course. No refunds when cancelling within 2 weeks of course start date. Instead of a refund we can also register you, at our discretion, for our courses at a later date, in which case no refunds will be given if the rescheduled course is cancelled.
In the unlikely event that we do not attain a minimum class size of 10 participants we will need to cancel the course. If this happens then we will inform participants 5 or more business days in advance of the course and we will issue a full refund to all registered participants or re-book your course to a later date if preferred. Emerge Creatives is not responsible for any travel or other costs incurred as result of a cancellation.
Copyright and Recording
All Emerge Creatives course materials and the learning guidebook are copyrighted and owned exclusively by Emerge Creatives Group LLP. Each participant of our training courses agrees not to copy, modify or publish training materials and handouts.
Emerge does not allow any audio / visual recording of any kind in our training sessions.